35/8-12 Market St – ‘Amazing Agent!’

To whom it may concern,

I am writing this as a thank you and recommendation for one of your agents, Amy Schack.

Amy was our agent in the sale of our Unit in December 2013, 35/8-12 Market Street.

Amy was extremely professional and empathetic when working with my Husband and I to sell our unit. Amy’s integrity throughout the sale process was so reassuring for us. Amy helped us to exceed our asking price, dramatically, and the service she provided us throughout the journey was second to none. Not only would I highly recommend Amy as an agent, Amy is assured of our business in the future. Amy was understanding of our needs in the sale process, the timelines we had to work within and that we wanted to get the best price possible for our unit. Thanks again for all of your support and hard work Amy!

Kind regards,

R Fernandez

11 Gordon Street, Rosebery – ‘I wouldn’t go anywhere else’

Dear Costa & Amy,
Our personal thanks to you both for your professional job & for making the sale of our home such an enjoyable and seamless process. We have known Costa & Amy for years, they are very professional and enthusiastic people. Costa & Amy develop your ideal marketing plan, advertise impeccably, execute your plan and close with a good sale. That’s why we always come back. Costa & Amy are experts in the Sydney Real Estate industry and are absolutely the best in my opinion. Costa is honest when appraising my property and have absolutely no hesitation in recommending this team. Thank you very much to Costa & Amy for a job well done.              A Indrawanto.

6/93 Duncan St, Maroubra – ‘Excellent Service!’

“Amy Schack and Richardson and Wrench at Coogee were fantastic in helping us purchase our beachside property. Their professionalism and upfront facilitation of negotiations with the vendor was key in enabling us to secure the property quickly. Amy provided excellent service and was responsive and accessible throughout the process – even delivering the contract for exchange to the vendor after-hours to close the deal.”

‘I couldnt have asked for better service!’

I have just bought a new house and wasn’t sure whether i would sell my unit or keep it and lease it out. After doing an internet search, I selected a few agents and met with them to get a sales and rental assessment completed. Richardson and Wrench Coogee was one of those agents, and from the start, I was very impressed with their professionalism and approach. I was provided prompt and responsive service, wasn’t pressured into anything. I recieved a very comprehensive and professionally constructed profile on the company, as well as a sales. Next i met with Chris Charalambous, who provided me with a rental appraisal. Chris was open, honest, and didn’t try to over promise. He provided me with information on the current market conditions and advice on the rental I could recieve as well as a recommendation on the tenancy period.

After just 2 weeks, my unit was leased at the price I had hoped for. I couldn’t have asked for better service!

Thanks very much Chris and the team at Richardson and Wrench Coogee/Clovelly!


L Bertram

45 Oxford St, Darlinghurst – Artenis Family

Dear Costa,
We would like to take this opportunity to thank you for the unbelievable result which you got for us for our investment property at Oxford Street.

After having several high profile inner-city agents look at the property we decided to go with you. This was mainly because of your enthusiasm, professionalism, presentation and most importantly your understanding of how important this sale was for us.

The result achieved was way beyond our expectations and this result could not have been achieved without your help and guidance.

Thank you again for all your efforts and we hope we are able to do business again in the near future.

5/24 Howard Street, Randwick – S Piuno

Dear Costa,
I write this certainly unsolicited letter to express my appreciation of the way in which the recent sale of my unit was handled by you. I have bought and sold four properties over recent years and have dealt with a number of Real Estate agents in so doing, some of whom performed quite disastrously. Yours efforts were, as far as I can be judge, truly professional for, in my view, the following reasons:

1. The property sold within price parameters I myself set, in a week. In fact contracts were exchanged before the advertising campaign I authorised was even up and running or in full swing.
2. You first made contact with me in 1999 and continued to do so, something which no other agent did.
3. I was very impressed when you and your staff trooped through my place one morning to familiarise themselves, days after I signed an agreement with your company.
4. I received phone calls from you daily to report progress, something which no other agent did.
5. I was kept strictly apart from prospective clients which suited me fine. One other agent in particular seemed to think it was my job to sell the clients on the unit.
6. Arrangements with my solicitor were held expertly and expeditiously.
What else can I (or need) to say on a job well done!

21 Coogee Street, Randwick – Burgess Family

Dear Costa,
Many thanks for a great job selling 21 Coogee Street, Randwick. We think you had great professionalism and negotiating skills, and handled a difficult tenancy situation well.

You were always enthusiastic and dynamic in your approach, and efficient as well, always keeping in tough with us as well as prospective buyers.

Your eventual ‘Dutch Auction’ was obviously well negotiated.

9 Myalora St – De Vallance

Hi mate

Just a quick message to again thank you so much for your efforts. We are thrilled with the result and it really does come down to you and your skills. Your ability to obviously connect with individuals (as you did with us) and your tenacity has led to a spectacular result.

Speak soon

G De Vallance

84-86 Nicholson Street, Woolloomoloo

Costa you run a great operation! Well done. It’s been a pleasure dealing with your organisation over the years.

On behalf of the Dannaoui Family thank you for achieving a great result for Woolloomooolloo and we will definitely talk again.

G Dannoui


78 Haig Street, Maroubra

Thanks so much for your assistance with this and for the follow up today. I let Costa know today that I am happy to go with him, so thank you very much Leanne. I think he will do a good job and get me the best price. In terms of feedback, I like the fact this his offsider is female, (Amy) – softens the interactions and she will be a good meet and greet person for prospective buyers. All the other agents were male and all had male offsiders – too much testosterone in the room!!
I told Costa the other day (at our second meeting) that he was just the first RE agent that had actually asked me an open question (only one mind you), but every other agent had just used the machine gun scatter approach of launching into their sales pitch, without asking me a question. Having interviewed 6 RE agents it seems they all have the same approach, so I was pleasantly surprised when I was asked ‘What do you want in an agent?’.

Mission Impossible – Accomplished! – 251 Oberon Street

“Mission Impossible” Accomplished
I have bought and sold properties a number of times in the past. Without exception, all have been extremely traumatic, tense, emotional and stressful – never really convinced whose side my real estate agent was on, the purchasers or mine! This was not the case on this occasion. With the many and varied objections , Costa  was able to successfully overcome, on my building, and still achieve an excellent result, I applaud them. My unit sold at auction at a pleasing price to all parties. Their capabilities and attention to detail, in this early stage of their new working partnership together is commendable. They communicate well as a team and are professional at all times. Congratulations and many thanks to you, very well done. I have absolutely no hesitation in recommending you  Costa, to anyone wishing to sell their property. Again with gratitude and thanks.

21 Leeton Ave, Coogee – S Coleman

Dear Costa,

I am writing this e-mail in relation to the sale of our property at 21/1A Leeton Avenue Coogee. I would like provide you with some feedback of the experience we have had with working with your sales person Amy Schack.

Amy has provided excellent customer service, guidance and support during our sale which successfully exchanged this week. Her professionalism, diligence and proactive manner are exceptional. She consistently provided regular and timely updates on the status of prospective purchasers as well as on the progress of the sale all the way through to contract exchange. I have no hesitation in recommending her as a sales person to anyone who may have similar real estates matters to conduct. I equally hope that Richardson and Wrench recognise her contribution to the goodwill and reputation of the organisation.